Get in Touch With Us

You must be 18 or older to use this site, and 21 or older in many states and at many operators. Check the minimum age that applies to you and to the site you are considering.

This is the page to use if you want to contact Best BTC Casinos: to report an error, ask how we compare crypto casinos, or raise a business enquiry. We are an independent comparison site. We do not run casinos, hold player funds or handle accounts on any operator's behalf.

Which questions we can answer

We can help with anything about the content on greatstartconnect.org. Common reasons readers write to us:

  • Corrections. A bonus term, coin list or payout detail looks out of date. Tell us which page and which line, and what you found. Our facts were last checked on Oct 1, 2026, and operators change terms often.
  • Method questions. You want to know why a casino sits where it does in our rankings, or what the editorial ratings measure.
  • Topic suggestions. A coin, a wallet question or a comparison you would like covered.
  • Business and editorial enquiries. Introduce your organization and say what you have in mind. Commercial relationships do not buy ranking position.
  • Accessibility or site problems. Something on a page does not display or read properly.

What we cannot help with

Some problems have to go to the operator, because we have no access to accounts or balances. We cannot:

  • Release, trace or speed up a withdrawal, or recover a deposit.
  • Reverse a blockchain transaction. On-chain transfers are generally irreversible, so double-check the coin, network and address before you send.
  • Settle a dispute with a casino, including BetPanda, CoinCasino, Cryptorino or any other site we list.
  • Give legal or tax advice. Online gambling law varies by state, and offshore crypto casinos sit in a legal grey area for US players. Consult a qualified professional about your situation.
  • Help bypass identity checks, geoblocks or site restrictions. We will not advise on that.

For a payment or account problem, start with the casino's own support team and keep your transaction hash and screenshots of the relevant terms. If a casino will not engage, tell us. We take that into account when we review the site again.

How to write to us so we can reply quickly

  1. Name the page you are reading, or paste its address.
  2. Say what you want: a correction, an answer, or a conversation.
  3. Include the specific claim you are questioning and, if you have one, a link to the source.
  4. Leave out wallet seed phrases, private keys, passwords and full account details. We never need them, and no legitimate site would ask you for them.

Use the contact details published in the site footer or the contact form, if one is shown on this page. We read messages from real people and reply individually. We do not publish a fixed response time. Replies on corrections usually take priority, and the page is updated once we have verified the change.

How we handle corrections

When you flag an error, we check it against the operator's current published terms and, where relevant, its stated licensing information. We then update the page or tell you why we are leaving it as is. We separate three kinds of information: what we could verify, what a casino advertises, and what remains unresolved. If you spot a gap between those, we want to hear about it. You can read more about how we choose which sites to feature on our non-GamStop casino guide. Note that it is written for a different market and may not apply to US players.

Disclosure

Best BTC Casinos may earn a commission if you sign up with a casino through links on this site. That does not decide rankings, and it does not stop us listing drawbacks. Bonus offers such as welcome matches, cashback or free spins always carry wagering requirements, time limits and eligibility rules, so read each operator's terms before you deposit.

Gambling risk and where to get help

Gambling can lead to losing money, and crypto prices can move sharply while your funds are on a site or in transit. Only play with money you can afford to lose, and never as a way to cover bills, recover losses or escape stress. Offshore casinos are licensed outside the US, for example in Curaçao or Anjouan, not by a US regulator. They may not offer the same player protections or self-exclusion tools as state-regulated operators.

If gambling is causing you or someone close to you problems, call the National Problem Gambling Helpline at 1-800-GAMBLER. It is confidential. If you write to us about this, we will point you to support resources, though we are not a counseling service.